Support Request Template
What version of phpBB are you using? phpBB 3.3.11
What is your board's URL? https://elshaddaiemmaus.org/
Who do you host your board with? Hostgator (via a reseller)
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? No
What version of phpBB3 did you update from? phpBB 3.3.2
What styles do you currently have installed? Elegance (but not in use)
What language(s) is your board currently using? American English
Which database type/version are you using? MySQL 5
What is your level of experience? Experienced with PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? I followed https://www.phpbb.com/support/docs/en/3 ... date_full/ similar to previous times I've updated.
I did install newer Elegance style and most recent Contact Admin extension but have disabled both now.
PHP (7.4.33) was not changed at all during this update.
Please describe your problem. Browsing the ACP and forum structure seems to be fine, but trying to view memberlist or viewtopic results in 500 error.
[06-Jan-2024 16:37:16 America/Chicago] PHP Fatal error: Uncaught Error: Class 'phpbb\profilefields\type\type_string' not found in /home2/elshadda/public_html/phpBB3/cache/production/container_4335734bbdd20f586549a504dff5f80c.php:3438
Stack trace:
#0 /home2/elshadda/public_html/phpBB3/vendor/symfony/dependency-injection/Container.php(306): phpbb_cache_container->getProfilefields_Type_StringService()
#1 /home2/elshadda/public_html/phpBB3/phpbb/di/service_collection.php(57): Symfony\Component\DependencyInjection\Container->get('profilefields.t...')
#2 /home2/elshadda/public_html/phpBB3/phpbb/profilefields/manager.php(461): phpbb\di\service_collection->offsetGet('profilefields.t...')
#3 /home2/elshadda/public_html/phpBB3/viewtopic.php(1918): phpbb\profilefields\manager->generate_profile_fields_template_data(Array)
#4 {main}
thrown in /home2/elshadda/public_html/phpBB3/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 3438
I had deleted the items including cache folder from site as noted in step 6 of above instructions. After this issue occurred I have also tried purging cache via ACP.
Generated by SRT Generator
EDITED TO ADD: It turned out that even though FileZilla claimed phpbb\profilefields\type\type_string.php was sent successfully, it was showing as 0 bytes on the server so I sent it again.
What version of phpBB are you using? phpBB 3.3.11
What is your board's URL? https://elshaddaiemmaus.org/
Who do you host your board with? Hostgator (via a reseller)
How did you install your board? I used the download package from phpBB.com
What is the most recent action performed on your board? Update from a previous version of phpBB3
Is registration required to reproduce this issue? No
Do you have any MODs installed? No
Do you have any extensions installed? No
What version of phpBB3 did you update from? phpBB 3.3.2
What styles do you currently have installed? Elegance (but not in use)
What language(s) is your board currently using? American English
Which database type/version are you using? MySQL 5
What is your level of experience? Experienced with PHP and phpBB
What actions did you take (updating your board; installing a MOD, style or extension; etc.) prior to this problem becoming noticeable? I followed https://www.phpbb.com/support/docs/en/3 ... date_full/ similar to previous times I've updated.
I did install newer Elegance style and most recent Contact Admin extension but have disabled both now.
PHP (7.4.33) was not changed at all during this update.
Please describe your problem. Browsing the ACP and forum structure seems to be fine, but trying to view memberlist or viewtopic results in 500 error.
[06-Jan-2024 16:37:16 America/Chicago] PHP Fatal error: Uncaught Error: Class 'phpbb\profilefields\type\type_string' not found in /home2/elshadda/public_html/phpBB3/cache/production/container_4335734bbdd20f586549a504dff5f80c.php:3438
Stack trace:
#0 /home2/elshadda/public_html/phpBB3/vendor/symfony/dependency-injection/Container.php(306): phpbb_cache_container->getProfilefields_Type_StringService()
#1 /home2/elshadda/public_html/phpBB3/phpbb/di/service_collection.php(57): Symfony\Component\DependencyInjection\Container->get('profilefields.t...')
#2 /home2/elshadda/public_html/phpBB3/phpbb/profilefields/manager.php(461): phpbb\di\service_collection->offsetGet('profilefields.t...')
#3 /home2/elshadda/public_html/phpBB3/viewtopic.php(1918): phpbb\profilefields\manager->generate_profile_fields_template_data(Array)
#4 {main}
thrown in /home2/elshadda/public_html/phpBB3/cache/production/container_4335734bbdd20f586549a504dff5f80c.php on line 3438
I had deleted the items including cache folder from site as noted in step 6 of above instructions. After this issue occurred I have also tried purging cache via ACP.
Generated by SRT Generator
EDITED TO ADD: It turned out that even though FileZilla claimed phpbb\profilefields\type\type_string.php was sent successfully, it was showing as 0 bytes on the server so I sent it again.
Statistics: Posted by topshot — Sat Jan 06, 2024 10:46 pm